RETURN AND REFUND POLICY
We, the Aesthetiq Shop always carefully handle all the processes to deliver our products. But sometimes, if you get any wrong products or purchase any faulty products, we have a particular time to get it fixed. We will always welcome returning your products or refunding your balance by contacting us.
We have a 21-day return policy from the delivery time, which means you have 21 days after receiving your item to request a return.
Your item must be in the same condition (New) that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting you will not accept a return.
You can always contact us for any return questions at email@example.com. You may contact us by this form
OUR FEES FOR RETURN OR REFUND OF THE UNITED STATES AND UNITED KINGDOM
Damages and issues ( Defective Products )
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong thing so that we can evaluate the issue and make it right. For Our Defective products, return is free shipping. It means your shipping fee is $0.00, and the Re-stocking fee is $0.00
For your responsibility ( Customer Remorse )Please inspect your order upon reception and contact us immediately if the item you purchased by mistake doesn't need anymore or wrong products to evaluate the issue and make it right. You have to bear a certain amount for return shipping for your remorse products. It means your shipping fee is $4.90 For (Economy) and For (Standard) $6.90 for the United States and the Re-stocking fee is $0.00
How can you get your return Label?
Damages and issues (Defective Products )
. Download and Print
For your responsibility (Customer Remorse )
. Download and Print
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we've received and inspected your return and let you know if the refund was approved or not. If approved, your money will be automatically refunded on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund.